I recently installed a Silk Style (Cozy Comfort) for my bedroom in a new condo that I purchased. While hardwood was specified by the builder, living in New England, I wanted a warmer feel to the bedroom. Since it was new construction, naturally, workers tracked grease onto the carpet. The builder contacted me , we had it cleaned (his expense) and of course, it came out perfectly clean. I'm very happy with the purchase - it looks great, is incredibly soft and easy to maintain!
November 8, 2013
The jury is still out!
We were talked into this carpet by the dealer to replace a high end carpet that was much heavier and more dense but a dated looking hi-low style. We are now thinking we made a big costly mistake. After the install we were informed that we will not be able to use our vacuum on it for various reasons mostly untrue and that it should be professionally cleaned every year. We are two seniors who never wear shoes in the house and never have guests. After checking the Mohawk website for suggestions on a new vacuum we purchased a Hoover model that was recommended only to find my 70 year old wife could hardly move it on this carpet at the highest setting but could go into the room with the old carpet (same exact pile height) and it ran easily even at lower settings. It turns out that it is not a problem of to much suction or pile height but it is something in this fiber that is sticky when it comes in contact with the plastic on the vacuum. I modified the vacuum to allow an even higher setting by about 1/8" and it now works much easier but obviously less efficient at picking up dirt so hence the professional cleaning once a year! I don't know about others but we have accumulated a ton of heavy furniture and stuff that took us days and the help of the installers to remove for this carpet installation and do not look forward to doing this every year. Our old carpet was great to spot clean and never showed a footprint or vacuum marks like this does and maybe it is not as silky on bare feet but was much more cushiony to walk on. Not a happy customer here! The only thing keeping us from having it replaced is the thought of moving everything out again! So who said you don't need a carpet rake for this stuff!
October 22, 2013
My husband and I got the smart strand Soft Comfort Carpet for the Master Bedroom. We got the shade Floating Lily, which is a soft, lovely green and looks beautiful with our green with rose trim wallpapered walls. It is very plush and so comfortable to walk on. My ONE Complaint is trying to find the right Vacuum Cleaner for this carpet! We have a DYSON...which, of course, will NOT budge on it!! After trying our old Wind Tunnel Hoover, (which would't budge either) my husband went out (separate times) and bought 3 different Vacuums...finally we settled on a cheapie Eureka ZUUM. It still is hard to push over the carpet and I do worry about possible snagging. As I said....we Love the Carpet, But...Vacuum issues need to be resolved, as all seem to have too much suction and adjusting height does Not help. I still love my carpet, but, cannot give 5 stars. :(
April 13, 2013
Looks and feels great!
This carpet was installed in our master bedroom and it looks and feels great. It is the softest carpet that I have ever walked on with bare feet.
November 6, 2012
Love this carpet!
We wanted to keep our accent colour (ivory - like our piano) throughout the house but we were worried about dirt, staining etc due to having 3 grandchildren and 2 dogs. Our floor installer told us about the ad on this carpet - with an elephant in a room for a week. He also stressed the great guarantee so we went with it. We put the irvory colour in 3 bedrooms (beacuse this carpet is so very soft), and, can you believe it, a runner up the main stairs. Our house has been under construction for 6 weeks now after installation, and with all the contractors etc, the stairs still look great! I would recommend that if anyone wants a great looking and feeling carpet that is also great on cleaning, to spend the extra money on this carpet. We love it!
October 24, 2012
My very own Guardian Angel
"NICE" what a easy decision it was to make. Mohawk sure did name this product correct by just saying "SMART" I can not see how I could have purchased any other carpet to fit all my needs. We entertain a couple times a month and during the Holidays there is around 50 family and friends that all celebrate together. This season I will bring in the new year and celebrate this smart decision because my new SmartStrand "SILK" that is as soft as a cloud and came with my very own Guardian Angel to protect my nerves and my new flooring so I to can celebrate and relax in confidence.
Thank you Mohawk.
Thank you Mohawk
September 23, 2012
Looks great, feels great, love it!
We put silk in our master bedroom and we love it! We have had one spill and it spot cleaned beautifully.
September 7, 2012
Best choice I've ever made
I absolutely LOVE this carpet, it is the softest, prettiest carpet I have ever touched. We just put it thought our entire house a couple weeks ago. We did a lot of tests on the samples, bleach, marker, mustard, juice, and everything came right out without leaving a mark. I even scrubbed extra hard on one and the retention seems good. We love laying on it and feel safe letting our baby play on the carpet now. The other day we had a hard time getting up, and not because we were so tired, but the softness lured us right in and kept us there!
September 6, 2012