So very disappointed and upset
We've had this carpet for exactly 6 months but you wouldn't think so by looking at it. For a neat freak like I am who vacuums at least 3 times a week, and doesn't use shoes in the house, and doesn't let the 2 small dogs in any room with carpet, you would not expect the carpet to look so dingy and matted. We were sold this carpet at the design center promising us stain resistance, which is why we went with such a light color (Natural Ivory). Now I regret it. The carpet is dingy, stains do not come out, even minor ones, and its matted and looks terrible. I am very unhappy and hope Mohawk will really stand by their satisfaction promise.
March 19, 2014