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Mohawk Warranty Information

We’ve Got You Covered

We build quality into all of our products—and back them with industry-leading warranties and excellent customer service. So you know you can make your Mohawk Flooring purchase with confidence.

Carpet


Carpet Warranties

Lifetime Stain Warranty is available on SmartStrand, Wear-Dated, UltraStrand, and EverStrand carpeting with many other enhancements.

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Hardwood


Hardwood Warranties

Residential Hardwood Warranty Commercial Hardwood Warranty

Product is warranted to the original purchaser for a period of one year after date of purchase for manufacturing defect. Installation error is not covered. Replacement is limited to material unless defect was not apparent prior to installation.

PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. YOU HAVE LEGAL RIGHTS UNDER THIS WARRANTY. There warranties give you specific legal rights, and you may also have other rights, which vary from state to state. Except for these rights, the remedies provided under these warranties state the limit of Mohawk Industries, Inc. responsibilities.

Laminate


Laminate Warranties

Mohawk Industries warrants Mohawk Laminate Flooring in its original manufactured state to the original purchaser from the date of purchase, that the floor will not wear-through, fade, or stain under normal residential use. See sales associate or sample for duration of warranty.

residential warranty
commercial warranty
mohawk festivalle and celebration warranty

Product is warranted to the original purchaser for a period of one year after date of purchase for manufacturing defect. Installation error is not covered. Replacement is limited to material unless defect was not apparent prior to installation.

PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. YOU HAVE LEGAL RIGHTS UNDER THIS WARRANTY. There warranties give you specific legal rights, and you may also have other rights, which vary from state to state. Except for these rights, the remedies provided under these warranties state the limit of Mohawk Industries, Inc. responsibilities.

Tile


Tile Warranty

Mohawk Industries warrants that manufactured products will be free from defect for a period of one-year from date of purchase.

Download Tile Warranty

Cushion

Cushion Warranties

Purchase a Mohawk cushion with your Mohawk carpet and receive a 3-year, 5-year or 7-year Full Performance Warranty on your new carpet.

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smartcushiontm
guardiancushiontm

SmartCushionTM

Give your Mohawk carpet the ultimate upgrade: add SmartCushion and extend your carpet’s warranty.

SmartCushion by Mohawk is already the perfect component to your Mohawk carpet by adding extra comfort and durability for an even more remarkable performance.

As if that wasn’t enough to make SmartCushion a “no-brainer”, this sends it over the top: SmartCushion by Mohawk extends the life of your carpet in the form of the ultimate warranty upgrade.

Your purchase of SmartCushion at the same purchase time of Mohawk carpet (excluding PermaStrand) instantly adds 10 years to your current Abrasive Wear Warranty and extends this warranty to include the stairways in your home.

Your purchase of SmartCushion also means that these extraordinary warranties on Mohawk carpet not only benefit you, but are transferable to any subsequent owner of the residence in which the product is originally installed.

To sweeten the deal even more, ALL Mohawk carpets (excluding PermaStrand) receive a 100% non-prorated warranty on wear, texture retention, and stain resistance up to 7 years with a combined purchase of SmartCushion.

It goes without saying that Mohawk SmartCushion enhances the performance of your Mohawk carpet—with our warranty upgrades, we’re extending performance as well!

Mohawk SmartCushion has partnered with Susan G. Komen for the Cure™ to help fund ongoing breast cancer research. Find out what you can do to take part in Decorate for the Cure and help work toward the vision of a cancer-free world.


GuardianCushionTM

Mohawk’s GuardianCushion keeps your carpet fresh, blocks spills, and extends the warranty of your Mohawk carpet.

GuardianCushion by Mohawk enhances the performance of your carpet by adding extra comfort and durability for even more resistance to spills and luxurious feel.

Mohawk GuardianCushion is the unseen protector of your carpet.

Upon purchase and installation, all GuardianCushion styles give your Mohawk Carpet the following free warranty upgrades:

  • 5 years added to carpet’s Abrasive Wear warranty

  • All carpet warranties are transferable to a new owner

  • No proration for 5 years

In addition to enhanced warranties, all Guardian styles are engineered with Visco Elastic Memory Foam for a soft, plush contribution to the feel of your carpet.

Guardian Fresh styles such as Guardian Fresh Premier, Guardian Fresh Elite, and Guardian Fresh Max feature antimicrobial additives to inhibit the growth of mold mildew and fungus.

Our Guardian Block cushion series also features a moisture barrier film to block spills and make clean up easier. This barrier contains antimicrobial additives to prevent bacteria growth and odors caused from spills that aren’t cleaned up right away. These Guardian Block styles include Guardian Block Premier, Guardian Block Elite, and Guardian Block Max to protect your carpet.

Mohawk SmartCushion has partnered with Susan G. Komen for the Cure™ to help fund ongoing breast cancer research. Find out what you can do to take part in Decorate for the Cure and help work toward the vision of a cancer-free world.

Customer Service

We're ready to help with questions about your Mohawk purchase.

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